Your satisfaction is guaranteed. We take pride in the custom made to order products we offer and the service we provide. It is our guarantee that the items you buy from The Craft Patch.com are of the finest quality. If you are not completely satisfied with your purchase for any reason, you may return it within 30 days of the purchase date in its original condition (item must be in saleable condition) and we will credit your credit card (replacement check if purchase made with check) for the purchase amount less shipping and handling charges. Sorry, we do not reimburse for shipping.